Excellent: like new - The product is as near to new as possible. no physical flaws, scratches or scuffs — and include the original parts and accessories, as well as the original box (or a suitable replacement). There are absolutely no signs of wear on the item or its packaging. Item is suitable for presenting as a gift.
Satisfactory: very good - Products in Satisfactory condition show minor to moderate signs of use that affect cosmetic appearance, but have no impact on performance. In addition, original packaging is typically not present, and nonessential parts or accessories might be missing, such as a commonly available cable or remote (identified on each individual product)
Fair: Acceptable - Products in Fair condition operate as intended, but show more significant scratches, dents or chips. Original packaging is typically not included and vital accessories are commonly missing. If you can accept visible flaws, you'll also realize substantial savings.